Who Knowa serves

The people behind the decision.

For the people making decisions, the teams supporting them, and everyone who depends on the outcome.

Different roles. Shared purpose.

Good decisions depend on people working together.

The person preparing the papers. The member asking a difficult question. The adviser bringing specialist knowledge. The team following through. Knowa helps them work from a shared record and understand what needs to happen next.

Those decisions reach far beyond the meeting: employees and customers, pupils and families, charity beneficiaries and communities, pension members and future generations. Their needs give the work its purpose.

01 · Board and committee members

Arrive informed. Ask questions. Contribute from day one.

Directors, trustees, governors and committee members bring different experience to the table. Knowa helps you prepare with meeting papers, summaries and past decisions in one place, whether this is your first appointment or one of many.

Find out why a decision was made, check the source and follow what happened next. Spend more of your preparation time thinking about the issue in front of you.

How Knowa helps

  • Meeting papers and summaries, with links to the source
  • Past decisions and the reasoning behind them
  • Questions and discussion kept with the relevant material
  • A clear starting point for new members

I have a full-time job as well as a board role. Where do I start?

Start with the meeting papers and their summaries. Knowa Q helps you explore the background and find earlier decisions, with sources you can check.

Does the AI make decisions for us?

No. Knowa helps you find and understand the information. You and your fellow board or committee members bring the judgement, ask the questions and make the decisions.

02 · Chairs and committee leads

Help everyone take part. Keep decisions moving.

A productive meeting depends on people arriving prepared and knowing what needs to be decided. Knowa gives the board a shared place for papers, questions and discussion, so background knowledge is available to new members as well as those who have been there for years.

After the meeting, keep the decision, its reasoning and the agreed actions together. See what has been completed and what needs attention before the next agenda is set.

"As Chair, I have come to see it as invaluable. It's the portal I reach for first, and the one I would not want to be without."

Phil · Chair of Trustees, pension scheme, £1bn+

How Knowa helps

  • A shared record for informed discussion
  • Questions raised before the meeting
  • Actions with owners and deadlines
  • Continuity when board or committee members change

How can I keep track of what happens between meetings?

Use the action tracker to see who is responsible, when each action is due and what remains open. Discussion and supporting documents stay alongside the record.

How can a new member get up to speed?

Give them access to the relevant papers, policies and past decisions. They can explore that history with Knowa Q and arrive with informed questions.

03 · Secretaries, clerks and governance teams

Less time assembling papers. More time supporting the board.

Company secretaries, school clerks, scheme secretaries and governance teams keep things moving between meetings. Knowa brings the papers, minutes, actions and correspondence together, so preparing the next meeting does not start with a search through different folders and inboxes.

Draft minutes with Knowa Verse, review them with the chair and keep follow-up work connected to the decision. The record stays with the organisation when responsibilities change hands.

"Knowa has made my life so much easier and the board love it. Meetings run better. Minutes are quicker. Decisions are clearer."

Sally C · Secretary to the Trustees, national charity

How Knowa helps

  • Meeting papers assembled in one place
  • Draft minutes ready for human review
  • Actions and risks kept alongside decisions
  • A clearer handover for the next person in the role

Who reviews and approves the minutes?

Knowa Verse prepares a draft from the meeting and its supporting material. Your team reviews it and the chair approves it. Nothing is published without human sign-off.

Can I support several boards or committees?

Yes. Work across separate spaces for the organisations and committees you support, with access set for the people who need each record.

04 · Executives and in-house teams

Connect what the board decides with what your team does next.

Leadership, finance, HR and operational teams turn decisions into everyday work. Whether you support a company board, a charity, a school trust, a family office or an employer retirement plan, Knowa keeps your reports, the discussion and the agreed next steps together.

When someone asks why a budget was approved or a policy changed, you can return to the record. New colleagues can understand the context without relying on the person who happened to be in the meeting.

How Knowa helps

  • Reports connected to the decisions they informed
  • Agreed actions, responsibilities and deadlines
  • Relevant records available to authorised colleagues
  • Continuity through staff changes and handovers

Can colleagues contribute without joining the board?

Access can be set by role and workspace, so colleagues can contribute the information they are responsible for without seeing records outside their remit.

What happens when someone leaves the team?

Documents, minutes and actions remain in the organisation's record. Their successor can be given the access they need to understand previous decisions and continue the work.

05 · Advisers and consultants

Give advice with the relevant background in view.

Good advice starts with understanding the organisation and the decisions it has already made. Knowa helps legal, financial, investment and governance advisers find the records they have permission to see, with sources they can check.

Keep reports and recommendations alongside the questions, decisions and actions they inform. Your expertise remains central, supported by a clearer picture of the client's history.

How Knowa helps

  • Relevant client records within agreed permissions
  • Answers linked to the original source
  • Advice kept alongside the decisions it informs
  • A shared point of reference for ongoing work

Does Knowa replace professional advice?

No. Knowa helps organise and retrieve information. It supports the work of advisers and the judgement of the board or committee.

Can access be limited to the work we are involved in?

Yes. Permissions can limit access to the relevant workspace and documents, so you can contribute without being given access to the entire organisation's record.

06 · People supporting multiple boards

One way of working. A separate record for each organisation.

Professional trustees, directors, governance providers and group teams often support more than one board. Knowa provides a consistent way to work across appointments while keeping each organisation's documents, decisions and permissions separate.

Move between boards with the relevant history in reach. The knowledge stays with each organisation, even as the people supporting it change.

How Knowa helps

  • Separate records for each organisation
  • A consistent approach to meetings and follow-up
  • Access suited to each appointment
  • History that remains available through team changes

Can I manage several appointments from one place?

Yes. You can move between the spaces you have access to, while each organisation keeps its own record and permissions.

Will a new colleague have to start from scratch?

Once they have the appropriate access, they can review the organisation's papers, decisions and open actions, and use Knowa Q to explore the background.

Across the organisations we serve

Different organisations. People at the heart of each.

Each has its own responsibilities. All need clear information, thoughtful decisions and reliable follow-through.

Better information. More time for discussion. People make the decisions.

Make time for the work only people can do.

See how Knowa helps your board and the people supporting it prepare, decide and follow through.

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